Student
Contact Information

Financial Services

Tabaret Hall Room 021
550 Cumberland
Ottawa, ON K1N 6N5
CANADA
Telephone:
(613) 562-5786
Fax: (613) 562-5988
Email: finance@uOttawa.ca

Business Hours

Winter(Sept.1-May 31)
Monday to Friday
: 8:45 a.m. – 5:00 p.m.
Reception hours:
8:45 a.m. - 4:30 p.m.

Summer(June 1-Aug. 31)
Monday to Friday
: 8:45 a.m. – 4:00 p.m.
Reception hours:
8:45 a.m. - 3:30 p.m.

Payment of University Fees

Do you P.O.L.?

Don't wait in line... Pay On-Line

INTRODUCTION

The Board of Governors sets all University of Ottawa fees and reserves the right to modify the fees and the regulations governing refunds without advance notice.

Students are officially registered at the University of Ottawa and must pay tuition fees before the last day to pay tuition fees or as soon as their course selection is approved (late-registration fees may apply). Dates are published in the University calendar, located on the University of Ottawa Web site.

The partial or total reimbursement of tuition fees depends on the official date of withdrawal as registered on the student's file.

The student's statement of account is accessible at any time through InfoWeb.

INVOICING

The University sends invoices to the mailing address provided in the student's record. It is possible that you may not receive an invoice before the deadline date to pay your fees, if you registered too close to the deadline, if we do not have your correct address or for other reasons. If that is the case you may confirm the amount owed by consulting your account through your personal InfoWeb access, by consulting the list of tuition and incidental fees or by calling InfoService at (613) 562-5700.

Students are responsible for paying their tuition fees within the prescribed delays regardless of whether they receive an invoice or not.

PAYMENT DATES

Tuition is payable by last day to pay tuition fees, or as soon as course selection is approved.

The suggested method of payment is by the internet or by telephone through your financial institution. If you use another payment method, pay your tuition at least a week prior to the due date in order for it to be processed before that date.

NOTE: Late-registration fees will apply after deadline date for registration.

Registration and modifications completed after the deadline dates to pay fees

Registration or modification to the registration completed after the deadline dates for registration will generate additional fees that must be paid immediately without waiting for an invoice.

Academic year - Fall and Winter sessions

Tuition for undergraduate students registered in both the fall and winter semesters is due on the last day to pay tuition fees.

On October 31, an administrative fee of $35 will be added to the account of any full-time undergraduate student ($12 for part-time students) whose tuition fees for the winter session are not yet paid.

Winter only

Tuition for undergraduate students registered for the winter semester only is due on the last day to pay tuition fees.

Co-op students and graduate students

Co-op students in their third and fourth years of study and graduate students may pay their tuition by semester. Tuition fees are due the last day to pay tuition fees.

SPECIAL STUDENTS

To avoid late payment penalty and interest, your tuition fees must be paid by payment deadlines. Students who have not paid their tuition fees will be withdrawn from their current session.

Register or modification to the registration completed after the deadline dates for registration will generate additional fees that must be paid immediately without waiting for an invoice.

Use your InfoWeb account to verify the exact amount to be paid.

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METHOD OF PAYMENT

Don't wait in line... Pay On-Line

Don't stand in line! You can now use banking services, the telephone or the Internet to pay your student account directly.

Confirm the amount owed by consulting your account through your personal InfoWeb access.

To make your payment, simply click on the link for your financial institution:

Alterna Savings 1.877.560.0100 www.cscoop.ca
Bank of Montreal 1.800.361.6681 www.bmo.com
CIBC 1.800.465.2422 www.cibc.com
Caisses de l’Alliance 1.705.474.5634 www.caissealliance.com
Caisses Desjardins 1.800.224.7737 www.desjardins.com
National Bank 1.888.835.6281 www.nbc.ca
Royal Bank 1.800.769.2511 www.royalbank.com
Scotiabank 1.800.575.1212 www.scotiabank.com
Toronto Dominion 1.800.895.4463 www.tdcanadatrust.com

BMO Scotia Bank Royal Bank
CIBC BNC Desjardins
TD Bank Alliance
Alterna

A separate invoice account must be opened for each student. The payment is applied to the account of the person whose student number appears on the bank transaction.

Your financial institution will ask you for the name and account number of the invoice you want to pay. For the name of the invoice, select "University of Ottawa" and for the invoice account number, select your student number.

If your financial institution does not provide this service, you can make telephone or Internet payments through TelPay. For more information, go to the company's site at www.telpay.ca. For all these payment methods, your student number serves as the reference or account number.

Home banking or Internet payments are usually credited to student accounts within three working days of the transaction. Please expect a longer delay during registration period. If you make your payment before the published deadline and the University receives it after the deadline, no penalties will be applied if proof of payment is provided (date of payment, amount debited and/or the reference number or banking transaction confirmation number).

Payment in person at the bank or by Automated Teller Machine (ATM):
(requires an invoice or statement bearing your encoded student number)

You can pay your tuition fees at most Canadian financial institutions. Give the invoice or account statement imprinted with your encoded student number to the teller along with your payment. The top portion, stamped by the financial institution, is your receipt. If paying by Automated Teller Machine (ATM), follow the ATM instructions. The transaction record is your receipt.

Bank Transfer from another country

If you must pay fees to the University of Ottawa from outside Canada, you may do so by bank transfer.

Here is the information you must include on your bank transfer order:

Payable to:
University of Ottawa

Bank:
National Bank of Canada
242 Rideau Street
Ottawa ON K1N 5Y3
Canada

Bank code: 006
Transit number: 10051
Account number: 4664-27
BIC = SWIFT: BNDCCAMMINT
IBAN: (//CC0006100510466427)

Reference:
####### (your student number)

The name and surname of the student should be clearly stated on the bank transfer.

Please note that the bank imposes an administration fee of approximately $15 for each transfer.

Refunds:
Any overpayment or credit following a modification to your course selection will be automatically transferred to the next semester unless a request for reimbursement is made by contacting Financial Services at (613) 562-5700 or by sending an e-mail to stufin@uOttawa.ca. All refunds will be transferred back to the original financial institution.

NOTE: Credit cards are not accepted for the payment of tuition fees or housing fees.

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LATE PAYMENTS

Students are required to pay their tuition fees before the prescribed deadline or upon registration. Late-payment fees will apply if you register after the deadline dates.

If you register after these dates, your invoice, which is sent by mail, may not reach you before the deadline for payment of tuition fees. However, your statement of account is available through the personalized and secure services available online with InfoWeb and you remain responsible for paying your tuition fees before the deadline or upon registration.

Late payment penalties will not be cancelled simply because you have not received an invoice.

Reminder: Tuition fees must be paid before the prescribed deadline dates.

If payment is not received by the official deadline date for registration, a late payment penalty of $35 plus interest at the prime rate of the National Bank of Canada plus 4% (currently 6.25%annually) will be added automatically to your account.
The University is not responsible for delays beyond its control.

If you experience difficulty making tuition payments by the prescribed deadline dates due to temporary financial problems, contact InfoService staff to discuss solutions (carrying interest). This kind of agreement will cover only tuition fees and incidental fees. At a minimum, all insurance premiums and a payment of $100 per course are payable upon signing the agreement.

GRACE PERIODS FOR FINANCIAL AID STUDENTS

Students who have applied for governmental financial aid can take advantage of a grace period under certain conditions depending on their province of origin.

Ontario
If you have requested and are waiting for financial aid from the government of Ontario and will not be able to pay tuition fees by the due date, you can be granted a grace period until September 22, 2009 for the fall semester and January 19, 2010 for the winter semester, without late charges or interest fees, if you submit your "Consents, Instructions, Declarations and Signatures of Applicant" form in person or by mail at Financial Aid and Awards Service (University Centre, 85 University, Room 102) before June 30, 2009 for the fall session and before October 26, 2009 for the winter session.

Should your tuition fees still remain unpaid after these extension dates, a late payment penalty and incurred interest will apply. They will not be cancelled simply because you have not received your government loan or bursary. The University cannot be held accountable for delays that are not under its control.

Other provinces
If you have requested and are waiting for financial aid from a province other than Ontario and will not be able to pay tuition fees by the due date, you may be granted a grace period until September 22, 2009 for the fall semester and January 19, 2010 for the winter semester, without late charges or interest fees if you notify Financial Aid and Awards Service that you have requested governmental financial aid before June30, 2009 for the fall session and before October 26, 2009 for the winter session.

Should your tuition fees still remain unpaid after these extension dates, a late payment penalty and incurred interest will apply. They will not be cancelled simply because you have not received your government loan or bursary. The University cannot be held accountable for delays that are not under its control.

EXEMPTIONS

To confirm eligibility of exemption from University fees, students must forward the necessary documents to Human Resources before registration.

RETURNED CHEQUES

If the bank returns a student's cheque, an administrative fee of $25 is added to the student's account in addition to late payment fees and interest at the prime rate of the National Bank of Canada plus 4% (currently 6.25%annually), if applicable..

DELINQUENT ACCOUNTS

Any fees owed to the University of Ottawa will incur consequences such as: denied registration for the following semester, denied participation in graduation ceremonies, denied the acquisition of academic documents such as a diploma, transcript, letter of permission or any official attestation, until the account is paid in full. This policy applies even if the student has declared bankruptcy under the Bankruptcy Act, and equally concerns tuition fees, housing fees and all other charges exacted by any University service for example, libraries, parking services or Sports Services.

REFUNDS

If you decide not to take the courses for which you registered, you must notify the University of Ottawa in writing and withdraw from all courses in person or online through InfoWeb, before the deadline date published in the University calendar.

If a modification to your course selection causes a refund to be produced, the amount will be automatically transferred to the next semester unless a request for reimbursement is made by contacting Financial Services at (613) 562-5786 or by sending an e-mail at stufin@uOttawa.ca.

An administrative fee of $25 will be charged for refunds. The administrative fees will not be charged if the credited amount is automatically transferred to another semester. No refund will be granted if the request for modification/cancellation is not registered to the student's file before the deadline dates published in the University calendar. A medical certificate will not suffice to make an exception to the rule.

The residence agreement contains specific conditions pertaining to the reimbursement of the fees. Dropping courses or withdrawing from a program of studies does not automatically cancel a room reservation or the residence agreement. The room reservation deposit is not refundable. For additional information pertaining to housing, please consult the Housing Services website.

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ACCIDENT AND MEDICAL INSURANCE

Membership to a student insurance plan was voted mandatory by the student body. The fee for the plan covers accidents, some medical and dental expenses. Please consult the following websites, for the schedule of benefits available to you under your Group Insurance Plan:

To make the collection of the insurance premiums efficient and inexpensive for the Students' Federation and the Graduate Students' Association, the University of Ottawa has agreed to include the charge with the tuition. Therefore, a fee for individual coverage is added to the tuition payment of full-time students and appears on the invoice. It covers the student for a 12-month period starting in September. Family insurance is also available. To receive family coverage, students should contact their student association through their Web site.

Any student with comparable coverage may opt out of the plan by providing the insurance company with sufficient proof of equivalent coverage before October 15th, 2009. To opt-out of the insurance and/or dental plans, go to your InfoWeb account, click on "finance - awards", choose "health plan" and then provide the information requested to satisfy the insurance company's criteria.

As you save the information, a confirmation number will be generated automatically. Please keep that number as proof. A credit will then apply to your student account and the insurance company will validate the information. Only students who provide sufficient proof of being covered by a comparable health and/or dental coverage may be exempt from paying these insurance fees.

Please note that this renonciation of the insurance plan does not extend in any way to the University Health Insurance Plan (UHIP) that applies to international students. All international students are obligated to adhere to UHIP.

INTERNATIONAL STUDENTS

All international students must purchase the University Health Insurance Plan (UHIP) at a cost of $756 per person for the period covering September 1, 2008 to August 31, 2009. For complete details concerning UHIP, please visit the University Health Insurance Plan website or contact the International Office by email at uhipramu@uOttawa.ca or telephone at (613) 562-5847.

If the premium is not paid, the student will not be allowed to proceed with registration. International students who have not paid their tuition fees or made special arrangement concerning the payment of their tuition fees with InfoService before September 19, 2008 for the Fall session and January 20, 2009 for the Winter session, will be withdrawn from that particular session. Click here to learn more about tuition fees for international students.

If you pay by bank transfer, see Payment Method for more information.

For more information regarding your stay at Canada's university as an international student, please visit International Office.

INCOME TAX FORMS FOR STUDENTS

T4A

You receive a T4A slip if you obtained awards or bursaries from the University of Ottawa during the fiscal year (even if the funds come from other agencies or organizations). The slips are mailed to you before the end of February.

Once the slips have been distributed, the information they contain also appears on InfoWeb.

Additional information are available with the Canada Revenue Agency: Students and Income Tax : http://www.cra-arc.gc.ca/E/pub/tg/p105/

T2202A

The University of Ottawa no longer automatically mails the T2202A form, because you can readily print it yourself through InfoWeb. Note that you don't have to include this form with your income tax; you submit it only if the government asks for it later on.

Remember that the T2202A isn't an official receipt, but rather a confirmation of the deductible fees for a given fiscal year. Only the fees you have actually paid or have covered in a formal financial agreement (for example, a promissory note) appear on your T2202A.

For more information on your income tax return, consult the Canada Revenue Agency website.

To inquire about the data on your slips, you can contact us by phone (613-562-5700) or in person at InfoService (75 Laurier Avenue East, Ottawa). For an online answer to your questions, visit the following website InfoReply.

Duplicates from the University cost $5 each.

"RL-8 slip" (Quebec residents)

The RL-8 slip is a tax form of the Ministère du Revenu du Québec and is intended for Quebec residents. A credit for full-time post-secondary studies is determined on the basis of the number of sessions that the student started in the year and completed. The amount is to be claimed in the income tax return of the person claiming the student as a dependant (generally the student's father or mother). This amount does not constitute tuition fees.

The RL-8 slip is available on InfoWeb, under Finance - Awards. To obtain a RL-8 slip by mail, submit your request by phone (613-562-5700) or in person at InfoService (75 Laurier Avenue East, Ottawa). For an online answer to your questions, visit the following website InfoReply.

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Last updated: 2009.11.17