FAQ

Students can get more information regarding the U-Pass, send their comments or ask questions directly to their students association.

• Undergraduate students
  Information: http://upassottawa.ca/en/index.php/Home
  Email address: u-pass@sfuo.ca
• Graduate students
  Information: gsaed.ca
  Email address: u-pass@gsaed.ca

Please note that the Financial Aid and Awards Service offers you not only financial aid, bursaries and scholarships, but also other services like financial counselling to help you manage your finances so you can more easily undertake, pursue and complete your postsecondary education.

• The University of Ottawa student associations’ Health and Dental Plan fees are mandatory.

• Full-time undergraduate and graduate students registered at the University of Ottawa are automatically covered by the University Health and Dental Insurance Plans.

• Students who have a comparable coverage under an alternate plan can opt out of either one or both of the Health and Dental Insurance Plans within the prescribed opting-out periods.
• You must be able to provide proof of alternate insurance coverage comparable to the Health and Dental Insurance Plans offered by the SFUO (undergraduate students) or the GSAÉD (graduate students).

To opt out, you must connect to you InfoWeb account, click Finance – Awards and select Health Plan.

No, since you personal health coverage can change.

• The University did not charged you the insurance fees or
• No opt-out has been selected for this period, therefore you have accepted to be insured by the University of Ottawa Health and/or Dental Insurance Plans.

You are given the possibility to opt out of either one or both insurance plans offered by the University of Ottawa.

• If you are an undergraduate student, please contact the SFUO.
• If you are a graduate student, please contact the GSAÉD.

• The University of Ottawa student associations’ Health and Dental Plan fees are mandatory for all full-time students: Canadian students, permanent residents and international students.
• All international students must also purchase the University Health Insurance Plan (UHIP). For more details concerning UHIP, please visit the University Health Insurance Plan website or contact the International Office.